What Is MFA, and Why Is It Important? As the security landscape evolves and threats that compromise user credentials grow …
🖺 Subscribing and Scheduling Standard Reports
Subscribing to a Report If you would like to receive regular updates on a report that you have created, you …
📑 Pivot the Socialsuite Response reports
When trying to do analysis or import Socialsuite response data into other statistical packages, it may be required to turn …
🎨 Analytics – Set value colours
Within each dataset you are able to define a setup of colors used for specific values. An example would be …
🧮 Analytics – Calculate ‘Mode’
The mode of a set of data values is the value that appears most often. The mode enables you to see the most common …
🙋♂️ Analytics Tab will not Load Dashboards
If the Analytics tab won’t load there could be a number of reasons; 1. You don’t have a license or …
Grant 3rd Party Access
Select your user avatar from the top right-hand corner of the screen 2. Select Settings 3. Select ‘Grant Account Login …
Socialsuite 4.0 Release Notes
We’re excited to announce Socialsuite 4.0 with a raft of new changes to help your organization in its journey. While …
Analytics – Set value colours
Within each dataset you are able to define a setup of colours used for specific values. An example would be …
Help – SFDC Expiring Certificate Notification
As an Admin user you may receive an email that looks like this: Don’t worry it has no effect on …