As an Admin user you may receive an email that looks like this: Don’t worry it has no effect on …
🧒 Creating a Socialsuite User
Socialsuite users can be created and managed by Owner (Admin) users within your organisation. If you do not have access …
🔐 Assigning the right Permission Sets
Socialsuite comes with standard permissions sets to get you started. But down the track you may want to clone these …
💳 Managing Socialsuite Licenses (Managed Package License)
The Managed Package License enables you to use Socialsuite within the Salesforce environment. The number of Socialsuite managed package license …
🔓 Reset / Resetting Passwords
End user Password recovery Users are able to reset their own password from the login page. (login.salesforce.com) Select ‘Forgot Your …
🔒 Change my Password
At any time you can change your password and secret questions and answer. This may be after you have been …
🎓 Register for the Academy
Your Socialsuite Academy login will be different to your Socialsuite login. To register for the Academy click here
🥉Grant 3rd Party Access
1. Select your user avatar from the top right-hand corner of the screen 2. Select Settings 3. Select ‘Grant Account Login Access’ from settings …
📚 Create a Library Template
A Library template is a set of Questions that align to Indicators and Outcomes. They can also define how these …
🖇️ Import Questions to a Library Template
First create your Library template, Step 1. In the Outcomes section of the Library Template, click the Import button. Step 2. On the Measurement project Import Wizard, …